Information on product specifications, drivers for downloadįrequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Our Hotline team can help you with the following over the phone:Ĭontacts for information, support, and services are:Ĩ0 Truong Dinh Street, District 1, Hochiminh City Vietnam Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available. Our HelpDesk team can help you with the following over the phone:Ĭontact for information, support, and services are: Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available. Sources of information, support, and services available from Epson Singapore are: This information includes your Epson product documentation, type of computer, operating system, application programs, and any information you feel is required. The more information you prepare, the faster we can help solve the problem. We encourage you to have all the relevant information on hand when you ring.
Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product.
Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (e-mail).Įpson Helpdesk is provided as a final backup to make sure our clients have access to advice. The dealer should always be the first call for advise on problems they can often solve problems quickly and easily as well as give advise on the next step to take.Īccess the Epson Australia World Wide Web pages. In addition to your product documentation, we provide the following sources for obtaining information:ĭon't forget that your dealer can often help identify and resolve problems.
To speak with a customer support representative, call one of the numbers below:Ĭheck your Pan-European Warranty Document for information on how to contact EPSON Customer support.Įpson Australia wishes to provide you with a high level of customer service. sales) or (Canadian sales).Įlectronic support services are available 24 hours a day at the following web sites:įrom the Internet, you can reach Epson's Latin American web site at To find the nearest reseller, call 800-GO-EPSON (80). You can purchase genuine Epson ink cartridges, toner cartridges, paper, and accessories from an Epson authorized reseller. You'll also need your printer serial number and proof of purchase. Support hours and days are subject to change without notice.īefore you call, make sure you have your Unit ID number, which is included with the Epson Preferred Protection Plan information that came with your printer. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.ĭial: (888) 377-6611, 6 am to 6 pm, Pacific Time, Monday through Friday. Visit Epson's support website at and select your product for solutions to common problems.
Names and versions of the software applications you normally use with your productĮpson provides the technical support services listed below. Your computer operating system name and version (Click About, Version Info, or similar button in the product software.) (The serial number label is usually on the back of the product.) If customer support for your area is not listed below, contact the dealer where you purchased your product.Ĭustomer support will be able to help you much more quickly if you give them the following information: If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance.